Montreal / Îles de la Madeleine Cruise The best way to connect with the Islands

Baggage

Luggage policy

Luggage allowed per person

  • One main piece of luggage
  • One piece of hand luggage

We invite you to place the luggage tags you received on both pieces of luggage.

Weight of luggage

Maximum weight of the main of luggage: 23 kilograms (50 pounds)

Passengers with luggage in excess of this weight will have to pay a fee of $10 + taxes per extra kilogram (2.2 pounds) when boarding. 

Any piece of luggage weighing over 27 kilograms (60 pounds) will be refused upon boarding. Passengers with luggage exceeding this weight will have to reduce the weight of their luggage on site. 

Maximum weight of hand luggage: 10 kilograms (22 pounds). If a passenger's hand luggage exceeds this weight, additional luggage fees shall apply. 

Additional luggage

  • Additional piece of luggage: $35 + taxes. 
  • Bicyle: 
    Montréal - The Islands: $25 + taxes/one-way
    The Islands - Gaspé: $15 + taxes/one-way

Personal baby carriages, strollers, walkers. wheelchairs or any medical equipment are allowed at no charge. 

Cargo service 

To transport items that have to be refrigerated or frozen, passengers must use the cargo service. If a passenger arrives to board the ship with this type of merchandise, they will not be allowed to bring it aboard. 

CTMA Transport: 1 800 656-9604 or by e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

CTMA is not responsible for damage to fragile or valuable items in cases where such damage results from a flaw, poor quality or defect, in the item in question or the luggage. Improperly packaged items will be accepted at the carrier's discretion, and if they are accepted, compensation could be refused in view of the foregoing.

 

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Customer service 1 888 986-3278